Provider Agreement

Effective date: 14 September 2026

This agreement is between Content Slots (Pty) Ltd (registration number 2026/735484/07) ("Content Slots") and the person or business that lists a service on the Content Slots platform ("the Provider"). By creating a listing the Provider accepts this agreement, the Terms of Service, the Privacy Policy and the Cancellation and Refund Policy.

1. What Content Slots does

1.1Content Slots provides a marketplace on which the Provider can list spaces, photography, videography, beauty and styling, or props and sets, and through which Clients can discover the Provider, check availability, book and pay.

1.2Content Slots collects the booking deposit from the Client on the Provider's behalf, retains its commission, and pays the rest of the deposit to the Provider as set out in section 5. The Client pays the balance of the booking directly to the Provider on the day.

1.3Content Slots does not coordinate, supervise, produce or deliver the Provider's service and is not a party to the service agreement between the Provider and the Client.

2. Relationship

2.1The Provider is an independent contractor. This agreement does not create an employment, agency, partnership, franchise or joint venture relationship.

2.2The Provider is free to offer services elsewhere. Content Slots does not require exclusivity.

2.3The Provider is responsible for its own income tax, VAT, UIF, licences, permits, insurance and compliance with the law.

3. Listings

3.1The Provider must give accurate and current information about the service, pricing, inclusions, exclusions, capacity, rules, location and availability, and must keep the calendar up to date so that Clients are not able to book slots that are unavailable.

3.2Photographs and portfolio images must be the Provider's own work or the actual space or items offered, and the Provider must have the right to use them, including any model releases.

3.3Listings in the Beauty & Styling category are limited to professional hairstylists, makeup artists, fashion stylists and fashion designers. Content Slots may decline or remove a listing that does not meet the standard of the Platform.

3.4Content Slots may edit listing text for clarity and consistency and may feature or rank listings at its discretion.

4. Bookings and delivery

4.1A booking becomes confirmed when the Client has paid in full and the Provider has accepted it, or when it is accepted automatically under the Provider's settings. The Provider must respond to booking requests within 24 hours.

4.2The Provider must honour every confirmed booking and deliver the service described in the listing, at the agreed time and place, to a professional standard.

4.3The Provider must not ask a Client to cancel a Platform booking and rebook directly, and must not accept payment outside the Platform for a service found through Content Slots. Breach of this clause is grounds for immediate removal.

4.4Any additional charges (overtime, extra hours, travel, damage) must be disclosed on the listing. Additional charges agreed on the day may be collected by the Provider directly and are not covered by this agreement.

5. Commission and payouts

5.1Content Slots charges a commission of 15% (excluding VAT) of the total booking value on every confirmed booking, deducted from the deposit it collects. Content Slots may also charge the Client a service fee of up to 5%, shown separately at checkout, which does not reduce the Provider's fee. The commission rate applicable to the Provider is shown in the Provider dashboard and may be changed on 30 days' written notice.

5.2The Provider's share of the deposit is paid by EFT to the South African bank account in the Provider's profile within 7 business days after the booking end date, provided no dispute has been raised. The Provider collects the balance from the Client on the day.

5.3Content Slots will provide a monthly statement showing bookings, commission deducted and amounts paid. VAT registered Providers must supply a tax invoice to Content Slots on request.

5.4Where a refund is issued under the Cancellation and Refund Policy after payout, Content Slots may deduct the refunded amount from the Provider's next payout or invoice the Provider for it.

5.5Content Slots may hold a payout for up to 30 days where a dispute, chargeback or suspected fraud is being investigated.

6. Cancellations

6.1The Provider selects a cancellation tier (Flexible, Standard or Strict) for each listing. The Cancellation and Refund Policy applies.

6.2If the Provider cancels a confirmed booking, the Client is refunded in full and no payout is due. Three or more Provider cancellations in any 6 month period may result in suspension.

7. Standards and conduct

7.1The Provider must treat Clients with courtesy and professionalism, keep spaces and equipment safe and in the condition advertised, and comply with health, safety and fire regulations.

7.2The Provider must not discriminate against Clients on any ground prohibited by the Constitution or the Promotion of Equality and Prevention of Unfair Discrimination Act 4 of 2000.

7.3The Provider must maintain public liability insurance appropriate to the service offered and, for spaces, insurance covering the premises and contents. Content Slots may ask for proof.

8. Intellectual property and credits

8.1The Provider keeps the rights in its own work and listing content, and grants Content Slots a non exclusive, royalty free licence to display, reproduce and promote that content on the Platform and on Content Slots social media and marketing for as long as the listing is live and for 6 months afterwards.

8.2Rights in work created for a Client during a booking are governed by the Provider's own terms with that Client. The Provider must state on the listing what usage rights the Client receives.

8.3The Provider agrees that Content Slots may include the Provider's name and handle in the credit block generated for a completed booking, and may reference the booking on social media as "Booked through @contentslots" unless the Provider opts out in the dashboard.

9. Data protection

9.1The Provider will receive Client personal information only for the purpose of delivering the booking, will keep it confidential and secure, will not use it for marketing without the Client's consent, and will delete it when no longer needed, in line with POPIA.

10. Liability and indemnity

10.1The Provider is solely liable to the Client and to third parties for the delivery of the service, the condition and safety of its space, equipment and props, and any injury, loss or damage arising from them.

10.2The Provider indemnifies Content Slots against any claim, loss or cost arising from the Provider's service, listing content, breach of this agreement or breach of the law.

10.3Content Slots' liability to the Provider for any claim is limited to the commission earned on the booking concerned.

11. Term and termination

11.1This agreement starts when the Provider's first listing is published and continues until terminated.

11.2Either party may terminate on 30 days' written notice. Confirmed bookings falling within the notice period must still be honoured.

11.3Content Slots may suspend or terminate immediately for breach of section 4.3, fraud, repeated cancellations, serious complaints, or conduct that damages the reputation of the Platform.

11.4On termination, Content Slots will pay out any amounts due after deducting refunds and commission, and will remove the Provider's listings.

12. General

12.1This agreement is governed by South African law and the South African courts have jurisdiction.

12.2Content Slots may update this agreement on 30 days' notice by email. Continued listing after that period is acceptance.

12.3Notices to Content Slots go to hello@contentslots.com. Notices to the Provider go to the email address on the Provider's profile.

12.4If any clause is unenforceable, the rest of the agreement continues to apply.